Sprinter of Tucson Reviews

Mark is a great service advisor and the service was excellent!

Mark in the service department get a great job of taking care of my car on my last service visit

My 2005 C230 would not start due to an apparently dead battery. I was able to start it with my power station in order to attend a scheduled business meeting and subsequently bring it to the dealership to be checked, phoning ahead to leave a voicemail message with Steve Shumaker, my long-standing service representative. Even though it was a busy day at the shop and I had no previously scheduled appointment, he was able to arrange the needed evaluation and replacement of the battery in a little over an hour’s time to get me on my way to other appointments, making my day much easier than I thought was possible. This was extremely helpful and the kind of experience I have come to expect from Mercedes-Benz of Tucson.

Steve does a great job: he is courteous, considerate. Got the job done very quickly. Excellent dealership.

I wanted to thank the team at Tucson Mercedes Benz. I had a battery low message on the console of my 2017 AMG GLC43 so I stopped at the dealership and they immediately took my car in and replaced the battery. Thanks for the prompt service!

Anthony really looks out for the customer. Between looking for a deal, to explaining why the airbags are being replaced, he’s great to work with!

Timely service, correct diagnosis, early pick up, nice loaner

Excellent from start to finish. Appreciated the loaner C300. But car is not all the way fixed yet. Engine died 2 times while driving since repaired Monday. I’m certain once it dies for good your techs will figure out the problem.

We just made our 2nd purchase of a Mercedes from Chapman and our experience with Allan Pollack was a real pleasure. He was extremely professional, knowledgable and he guided us seamlessly through the process. Thanks you so much Allen.

GREAT JOB AS ALWAYS.