Sprinter of Tucson Reviews
Sprinter of Tucson Average Rating:
5 out of 5 stars (109 reviews)
The service rep was attentive and informative. The work was done and the car returned clean.
– Thomas P. Sylvester
The service performed was excellent and the service advisor, Rich, was his usual superb self. The only reason I rated it lower than a 5 was because the text messaging about the status and cost of the repair never reached me. I did discuss that with Rich.
I have a suggestion as well that will assist customers in the future who do not have a 2018 or 2019 vehicle with the digital dashboard. The staff providing the loaner cars should offer to provide a brief overview of the dashboard and how a new driver might opt to change screens, see various parts of how the car is functioning, etc. (also a great sales tool). I could not figure out how to switch the view I was seeing in front of the driver so that I might see the tachometer, etc. I did figure out how to pair my phone with the car.
– Stuart Katz
Rich did an outstanding job of getting me in and out with minimal fuss, as always.
– Edwin CONNON
Very pleased with my first service experience at T
Rich is a great service representative. He logged in my service policy from my former Mercedes dealer. I am pleased.
– Bill Ims
Excellent customer service
I had the pleasure of dealing with Bruce Canterbury when purchasing a used Mercedes Benz. He provided quick follow ups and responses from beginning to end of our transaction. He is very friendly and informative, and I highly recommend him.
– Maria Tagle
Rick is good
– Steve Coupland
Took my car in for service. Very pleased with everyone I had to interface with. Kind, Helpful, Friendly and Fast service. The lounge was clean, comfortable, well lite and coffee, tea and little goodies to eat provided. GREAT JOB
– G Growl
Car was received and promptly moved into service. Work was completed in the scheduled time frame. Employees were courteous and professional.
– Mike Hunter
Had quick need for servicing, unreliable starting. David Layton got me in found I needed new battery replaced it quickly. I was very pleased with responiveness
– Robert Sauvage
Mark S. is an outstanding service manager. His knowledge of the system on the MB Type and Model is outstanding. I highly recommend Mark S. as your service manager.
– P Cook