Sprinter of Tucson Reviews
Sprinter of Tucson Average Rating:
5 out of 5 stars (103 reviews)
The service performed was excellent and the service advisor, Rich, was his usual superb self. The only reason I rated it lower than a 5 was because the text messaging about the status and cost of the repair never reached me. I did discuss that with Rich.
I have a suggestion as well that will assist customers in the future who do not have a 2018 or 2019 vehicle with the digital dashboard. The staff providing the loaner cars should offer to provide a brief overview of the dashboard and how a new driver might opt to change screens, see various parts of how the car is functioning, etc. (also a great sales tool). I could not figure out how to switch the view I was seeing in front of the driver so that I might see the tachometer, etc. I did figure out how to pair my phone with the car.
– Stuart Katz
Rich did an outstanding job of getting me in and out with minimal fuss, as always.
– Edwin CONNON
Very pleased with my first service experience at T
Rich is a great service representative. He logged in my service policy from my former Mercedes dealer. I am pleased.
– Bill Ims